Service Pros is committed to utilizing our resources to positively impact those we serve, putting the needs of our coworkers and customers ahead of our own.
Our MissionWe provide exceptional customer experiences through our passion for serving others
Our VisionWe strive to improve the lives of our employees, customers, and contractors, in the communities we serve everyday.
We are committed to utilizing our resources to positively impact those we serve, for the glory of God
With a servant’s heart, we put the needs of our coworkers and customers ahead of our own
The courage to do what is right even when no one is looking; pursuing excellence in everything we do; treating all people with equal respect
We are bold and competitive in our desire to always improve as individuals, and as an organization
Preferred Flooring began in 1998, when David and Amanda Stophel started installing hardwood flooring in Charlotte, NC.
Soon demand for their services increased as customers appreciated David's craftsmanship, along with Amanda's dedication to customer service.
There was too much work for just the two of them, so they made the commitment to expand and onboard their first subcontractors to support installation of all flooring types.
David and Amanda Stophel signed their first contract with a large retailer, installing only hardwood flooring in Charlotte, NC.
Preferred Flooring was one of two remaining installation companies in NC, had opened its first few workrooms, and was running many installation crews across Charlotte and Asheville.
Preferred Flooring became Service Pros of the Carolinas and made the strategic decision to begin installing for Lowe's Home Improvement in store #377 Pineville, NC.
Opened the third workroom in Hickory, NC
In the years that followed
Service Pros expanded with Lowe's and opened workrooms in SC, VA, TN, GA, PA, FL, and MD; quickly outgrowing the old company name.
Service Pros of the Carolinas became Service Pros Installation Group.
Through our partnership with Lowe's, we proudly support many charitable endeavors in the communities we serve.
We proudly support the following charities:
- Big Brothers Big Sisters
- Fellowship of Christian Athletes
- Local Churches
- Lowe’s Swing for Charity
- Lowe’s Heroes Projects
- Hope House
- Children’s Hospital